Warminster, Pa – Loving Arms Elder Care announced today that it received the distinguished 2020 Best of Home Care –Leader in Excellence Award from Home Care Pulse, the leading firm in quality assurance for home care. The Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Excellence, Loving Arms Elder Care is now ranked among the top 15% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.
This accomplishment demonstrates Loving Arms Elder Care’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Loving Arms Elder Care’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Loving Arms Elder Care received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, etc. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Loving Arms Elder Care management team set goals to reach the highest level of excellence possible.
“Operating a home care agency requires 24-7 dedication to provide “quality care”. When Loving Arms Elder Care started over 10 years ago, we determined what “quality care” meant for not only us, but to the seniors we serve and to the caregivers we employ. We then implemented best practices to ensure “quality care” was being delivered at every turn. Home Care Pulse has helped us to measure the effectiveness of our practices and helps us in determining the necessary improvements so that we can continue to be the best at what we do!” says Aimee Read, Owner and President.
The Best of Home Care – Leader in Excellence Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.
“Our goal at Home Care Pulse is to empower home care businesses to reach their goals and deliver the best home care possible,” says Erik Madsen, CEO of Home Care Pulse. “It’s thrilling to see the efforts that Loving Arms Elder Care is making to provide outstanding care and employment. Loving Arms Elder Care has worked extremely hard to qualify to provide high-quality care and this award allows them to provide proof of quality to potential new clients and caregivers.”
To find out more about Loving Arms Elder Care’s commitment to excellence, please visit www.LovingArmsElderCare.com or call 267-475-5995.
About Loving Arms Elder Care
Loving Arms Elder Care is an independent non-medical home care agency serving seniors in Bucks, Montgomery and Philadelphia Counties since 2009! “We are passionate about our services and are committed to bringing high quality and consistent care into the lives of our clients.” To learn more about Loving Arms Elder Care and the services we offer, please visit www.LovingArmsElderCare.com, like us on Facebook, and follow us on Instagram!
About Home Care Pulse
Home Care Pulse is the home care industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.